At Cognitive Software Limited, trading as Fancy Parrot (“we,” “our,” or “us”), we are committed to providing a website and services that are accessible to the widest possible audience, regardless of technology, ability, or disability. This Accessibility Statement outlines our ongoing efforts to improve the usability of our website (www.fancyparrot.co.uk) and ensure it meets recognized web accessibility standards.
1. Our Commitment to Accessibility
1.1 We believe that everyone should be able to access and use our website and services, including individuals with disabilities.
1.2 Our goal is to make our website and digital content conform with the Web Content Accessibility Guidelines (WCAG) 2.1, at Level AA, as specified by the World Wide Web Consortium (W3C).
1.3 We continuously work to improve accessibility by:
- Designing and developing our website with accessibility in mind.
- Testing our website regularly for usability and compatibility with assistive technologies.
- Incorporating user feedback and recommendations to ensure our services can be accessed by everyone.
2. Measures Taken to Ensure Accessibility
To achieve our accessibility goals, we have implemented the following measures:
- Accessible Navigation: Ensuring our website’s menus, buttons, forms, and interactive elements are navigable by keyboard and assistive technologies.
- Alternative Text: Providing descriptive alternative text for all relevant images and multimedia content.
- Readable Design: Using clear, legible fonts and colour contrasts to improve readability for users with visual impairments.
- Responsive Design: Ensuring our website displays correctly on various devices, such as desktops, tablets, and smartphones.
- ARIA (Accessible Rich Internet Applications): Implementing ARIA roles and attributes to enhance compatibility with screen readers.
- Captioning and Transcripts: Providing captions or transcripts for audio and video content, where applicable.
3. Web Accessibility Standards
Our website strives to conform to the following standards:
- Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
- Equality Act 2010 (UK), ensuring no unlawful discrimination occurs based on disability.
- Other relevant accessibility laws and best practices applicable in the regions we operate.
While we aim for WCAG 2.1 Level AA compliance, we recognize there may be areas that can be improved further.
4. Accessibility Limitations
Despite our best efforts, some accessibility limitations may occur. These may include:
- Third-party content or plugins that we do not control and that may not fully meet accessibility standards.
- User-generated content that may not include appropriate accessibility features.
We continually monitor accessibility issues and regularly update our platform to address any new challenges. If you encounter a problem, we encourage you to notify us.
5. Feedback and Suggestions
We value your feedback and are always striving to improve accessibility. If you experience any difficulty accessing our website or have suggestions on how we can improve, please contact us:
Cognitive Software Limited (Trading as Fancy Parrot)
Email:
info@fancyparrot.co.uk
Phone:
+44 7476 921265
Postal Address:
15 Albury Road, Redhill, Surrey, RH1 3LP
When contacting us, please provide as much detail as possible about the issue, such as the webpage or feature you were trying to access and the specific challenge you encountered.
6. Testing and Monitoring
6.1 Regular Testing
We test our website regularly to identify and resolve any accessibility issues. Testing is conducted using automated tools and user testing with individuals who rely on assistive technologies.
6.2 Ongoing Monitoring
We are committed to monitoring our website and making adjustments to align with evolving accessibility standards and user needs.
7. Third-Party Content and Platforms
7.1 Our website may include links to third-party websites or integrate third-party content. While we strive to choose vendors and platforms that share our commitment to accessibility, we cannot guarantee their content fully meets accessibility standards.
7.2 We encourage you to review the accessibility policies of third-party websites directly.
8. Legal Compliance
This Accessibility Statement aligns with the following laws and regulations:
- Equality Act 2010 (UK)
- Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (if applicable).
Our goal is to go beyond compliance and provide an inclusive experience for all users.
9. Changes to This Statement
We may update this Accessibility Statement from time to time to reflect changes in our policies, technology, or regulations. Updates will be posted on this page, and the “Last Updated” date will be revised.
We encourage all users to review this page periodically for the latest information on our accessibility efforts.
10. Contact Us
We are committed to making our website as accessible as possible and are happy to assist users with accessibility needs. If you have any questions, concerns, or require alternative formats for any content, please get in touch with us:
Cognitive Software Limited (Trading as Fancy Parrot)
Email:
info@fancyparrot.co.uk
Phone:
+44 7476 921265
Postal Address:
15 Albury Road, Redhill, Surrey, RH1 3LP